TOPS Software was founded by CEO Jeff Hardy in 1985. Jeff had initially created TOPS as a way to automate processes for his own management company which he built to 90 communities and 14,000 homes under management. He quickly realized that the Condo/HOA industry needed these same automation tools and shifted gears to making TOPS a marketable solution.
Fast forward 25 years and TOPS is in use in thousands of management operations by tens of thousands of users to manage millions of homes. Longevity and success has been achieved by providing superior property management software products and services for our loyal and valued customers.
Our goal at TOPS is simple:
To deliver extraordinary customer service as we provide for our customer's needs in the property management industry.
We accomplish this by developing high quality products that are steps ahead of our competitors in both technology and user friendliness.
When it comes to supporting our customers, our values and beliefs require that we always strive to deliver timely, competitive, impeccable service to our customers, making '100% Customer Satisfaction' our commitment as a team and our only way of doing business. This commitment will assure continued growth and prosperity. When there is an issue, our goal is to provide the most effective and efficient corrective action, to resolve customer service issues, to ensure our customers satisfaction and that the problem not be repeated in the future. In this way, we will maintain our leadership position in the industry. We foster an open door policy, which encourages interaction, discussions and ideas to improve our products and services.
Moving forward, TOPS is innovating new features and services to keep our clients abreast of an ever-evolving industry. Our customers have responded tremendously and your support of our commitment has enabled TOPS to extend our operation into other markets across the country. With our customers and staff sharing our vision of distinctive quality and unparalleled customer service, we are headed for even greater success.