Last week we were very excited (and a little nervous) to roll out our brand new ticket tracking system for technical support. This is the second in a series of internal business process integrations we have been working on to better provide a holistic and comprehensive customer experience to you while also making it easier for our staff to serve our customers...

It's another installment of our question and answer blog series, Q&A, not to be confused with QA - our fabulous Quality Assurance team! This time we have a variety of answers covering new products, important forms and helpful instructions on your most pressing questions. 

So lets move on to the questions and answers...

It’s that time of year again. Year end is fast approaching. It’s time to make a list, check it once and check it twice.

It's time (well, past time, but who's counting?) for the next installment of the blog series with answers to all your pressing TOPS questions - Q&A! This time, we explore the intricacies of MICR Check Scanning, MICR Check Printing, Phone Messenger, TOPS OnPoint, online dues payments, and everyone's favorite topic - Themes! So let's get on with it, shall we?

Welcome back to our TOPS question and answer blog series, Q&A. After the cut, we talk about going paperless with TOPS Pro, how to transfer communities between management companies, the origins of TOPS and more! I am Andrea Drennen, your hostess on this journey, and your personal TOPS researcher. You ask me the questions and I do my best to find you the answers you seek. However, please try to keep your questions limited to topics related to TOPS Software, I can't do much to help you plan your summer's end pool party. (Feel free to invite me though!)  ...

Welcome to the inaugural post of our newest blog series, Q&A. In this series, we'll be answering any questions you have about TOPS and our various products and services. This week, I answer your questions about Windows 7 compatability, the Customer Care Center, Phone Messenger, and the 2011 Federal Payroll Tax Rates. Read on for the answers!

Welcome to the inaugural post of our newest blog series, Q&A. In this series, we'll be answering any questions you have about TOPS and our various products and services. This week, I answer your questions about Windows 7 compatability, the Customer Care Center, Phone Messenger, and the 2011 Federal Payroll Tax Rates. Read on for the answers!

In a recent case study with Sudden Valley Community Association, Accounting Manager Jon Oesting, CPA and Erin Runciman, who also works in accounting told us about making the choice to switch to TOPS, and how their experience has gone.

The 3,200 home association employs anywhere from 40 to 70 people seasonally, so finding a software that would serve all of their needs and have prompt service was imperative...

This is our busiest time of year and as you call in you might be meeting some new people in our Support Team. The great news is TOPS has more support people than ever on staff ready to assist you! We also have some help for year end...

TOPS Software wishes you and yours a Happy Holidays and a safe holiday season! Our holiday hours are: 
     December 23rd - 9am to 5:30pm EST
     December 24th - Closed
     December 30th - 9am to 5:30pm EST
     December 31st - Closed

Click to read about our recent customer survey Holiday Cash winner!

Attention TOPS customers and website visitors:

TOPS Software has suffered a series of unfortunate events which culminated in the loss of our web site server, and all data with it. Our staff are rebuilding the site to be even better than before. We apologize for any inconvenience this may have caused you. Please be patient during this period.

Please contact us using the following information while we deal with this outage:

SALES          1-800-760-9966   sales@topssoft.com
SUPPORT     1-800-899-5689   support@topssoft.com