Management Features

	Owner Database Track owner names, address, phone numbers, and other contact information. Print owner reports including annual meeting formats, mailing labels, and form letters. Attach files to owner and property records, and define form letters and reports to attach to owner records automatically.
	Community Fact Sheet There is so much to remember about each community in your portfolio! From legal policy data to emergency contact info to preferred vendor lists to directions, the Community Fact Sheet can remember it so you don't have to!
	Work Orders and Service Requests Track incoming service requests from residents and turn them into Work Orders, either assigning them to your own maintenance staff, or vendors from your AP vendor list. You can even charge back costs with tax and burden rates!
	CC&R (Violations & Architectural) Manage Architectural requests and covenant violations with this handy module that does it all. It tracks and reminds you of inspections, automatically generates violation letters and handles fines for rules violations. Setup custom violation handling actions for different types of violations. All the correspondence is recorded in both the CCR History as well as the Owner Communication History.
	TOPS Maintenance Manager Manage the maintenance arm of your management company from within TOPS Professional™, or manage your maintenance company with the stand alone version of this new software. Whether work is being performed on the associations level, homeowner level, general customer level, or all three, TOPS Maintenance Manager™ can handle it.
	Gate Security Track entry into and out of the community, issue parking stickers, restrict visitors, and so much more with this full-featured security module.
	Pool Pass Maintain a list of association members allowed access to your facilities, and issue passes, even picture IDs! Also allows for restriction of access based on delinquency.

Resources

TOPS Professional Overview

“...there was no question that TOPS Solutions was the only software that meet our needs. We manage over 12 Homeowners Associations, 21 Commercial Centers, 80 Residential Rentals and a small maintenance company and TOPS meets the needs for all four of these departments.”

Cindy Jarrell, Manager
Brooks Real Estate, Inc..

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