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How To Manage Remote Staff While Keeping Them Productive And Engaged With Your HOA [Free eBook]

While There Are Challenges Involved With Remote Work, There Are Many Benefits If an Organization Is Well-Prepared With Best Practices They Can Implement Enterprise-Wide As businesses shift to move their employees to a fully remote workforce, we want to share some best practices that we’ve learned over the years for strong business continuity, that will […]

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Just Because Your Office Is Closed, Doesn’t Mean Your Accounting Should Stop

There Are Undoubtedly Going to Be Times When Temporary Office Closures Are Necessary It could be due to a natural disaster such as a hurricane, tornado or snowstorm, or it may be a human-related issue like COVID-19. But businesses must continue to operate and the accounting function of your HOA is the most important piece […]

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Accounting

Before Legal Action: How to collect past due assessments [Free Sample Collection Letters]

Note: This article has been updated since it’s original publication. Homeowner Collections is an unsavory topic. It’s no fun to be ‘THAT guy’ who is going after down-on-their-luck neighbors and demanding money. Of course, in a homeowners association, you always have the nuclear option for collections—the home lien—but that should really be a last resort. […]

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Management

3 Things Every CAM Manager Should Know About HOA Resales [Free Estoppel Letter Template]

Note: This article has been updated since it’s original publication. An important aspect of any professional CAM manager’s job is dealing with home resales that occur in the community. Unlike the realtors, brokers and other real estate professionals who are looking out for the interests of the seller or the buyer in a sale, the […]

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How You Can Leverage Technology To Avoid The Logistical Nightmare Of Collections

Learn How HOAs Have Been Challenged to Pivot Quickly, Creating New Challenges in Reducing Delinquencies and Managing Collections *This video is tailored to [ONE] FREE Download: How You Can Leverage Technology To Avoid The Logistical Nightmare Of Collections In this PDF, TOPS Director of Customer Success, Andrea Meyer-Hardy shares how technology can be used to […]

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New Case Study Reveals Keys to Management Company Growth

Learn How Community Management, LLC Leveraged Technology to Automate Their Property Management Processes, Resulting in Growth From 20 to 200 Communities FREE Download: New Case Study Reveals Keys to Management Company Growth In this PDF, Jeff Harman, CEO/Managing Partner of Community Management and Mike Hardy, CEO & President of TOPS Software explored how Community Management, […]

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How to Create Payment Options for Homeowners to Avoid Costly Collections

Learn That There Are Several Options an HOA Can Consider to Avoid Costly Collections and Reduce the Long-Term Impacts of Delinquent and Unpaid Assessments FREE Download: How to Create Payment Options for Homeowners to Avoid Costly Collections In this PDF, TOPS Director of Customer Success, Andrea Meyer-Hardy explains how COVID-19 has influenced every aspect of […]

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Just Because Your Office Is Closed, Doesn’t Mean Your Accounting Should Stop

There Are Undoubtedly Going to Be Times When Temporary Office Closures Are Necessary It could be due to a natural disaster such as a hurricane, tornado or snowstorm, or it may be a human-related issue like COVID-19. But businesses must continue to operate and the accounting function of your HOA is the most important piece […]

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How To Mitigate Risk And Make Sure You Have A Long-Term Plan For Collections

Learn How to Plan and Execute Your Collection Plan to Leverage Automation of Collections and Reduce Manual Tracking FREE Download: How To Mitigate Risk And Make Sure You Have A Long-Term Plan For Collections In this PDF, TOPS Director of Customer Success, Andrea Meyer-Hardy explains how to plan and execute your collection plan to leverage […]

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How to Run Your Entire Homeowners Association Literally From Your Phone

Property Management Is a 24-Hour Job Managing a community of residents is no easy task and a variety of challenges can arise outside of a normal 9-5 time frame. This makes it important for property managers to have the ability to assist residents anytime, anywhere and from any device. Fortunately, there are a wide range […]

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How to Improve Cash Flow and Collections for Your Property Management Company

Collections Can Be One of the Trickiest Job Functions for Property Managers Collecting assessments that are due to your HOA is crucial for the long-term health of your association’s finances. However, they can also lead to unnecessary conflict if not handled properly. It is the fiduciary duty of the board members to collect dues and […]

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How to Prepare Your HOA for the Financial Impact of Delinquent Assessments

Learn Strategies for Preparing for the Impact of Delinquent Assessments and How Your Collection Strategy May Need to Change FREE Download: How to Prepare Your HOA for the Financial Impact of Delinquent Assessments In this PDF, TOPS Director of Customer Success, Andrea Meyer-Hardy explains how you can handle collections and delinquent assessments for your communities […]

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Disaster Planning Checklist for Community Association Managers

Let’s Face It, Disaster Planning Is a Necessity There is always a possibility that a hurricane, earthquake, fire, tornado, snowstorm or human-related disaster can strike at any time, without warning. Every association could be affected by at least one of these disasters, but many aren’t prepared for when a disaster actually does strike. It is […]

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How to Process HOA Dues When Your Office Is Closed

If a Disaster Happens, There Are a Lot of Things That an HOA Board and Its Residents Must Consider Gathering supplies, making sure your family is safe, and keeping your home protected are just some of the immediate actions’ residents and HOAs need to take when dealing with an emergency. If for any unforeseen circumstance […]

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