Management

Residents and Board Members Increasingly Prefer Instant Access to the Most Up-to-Date Information on the Community and on Their Individual Accounts Learn how TOPS [ONE] Advanced Portal empowers your board and residents, resulting in a reduction in phone calls and office traffic. FREE Download: Reduce Stress and Phone Calls with Resident and Board Portals In […]

Did You Know Your Accounts Payable (AP) Process Is Costing You Money? Property management companies typically spend up to 40% of their time managing vendors and AP! With VendorAlly, available FREE to TOPS [ONE] users, your team can trade the hours of rummaging through mail, processing invoices, insurance, and updating vendor contacts to focus on […]

Poor communication can damage your community’s overall morale. Is your staff overloaded with phone calls, inadvertently letting things fall through the cracks, and not getting back to residents about their requests? TOPS can help improve community communication and get your team working at their highest productivity levels. Continue reading to learn three ways our property […]

Does this sound like a typical to-do list for your mornings? Follow-up with a third-party vendor for the fourth time this week about a roof leak Send an email blast to residents about a broken pool heater Review financial statements Prepare a budget In the day of “there’s a tool for that,” Property Managers typically integrate […]

Learn How Snow Property Services Digitized What Were Once Manual Tasks, Resulting in Big Cost Savings, Happier Residents, and Better Informed Board Members FREE Download: Snow Property Case Study: Tech-Forward Solution, TOPS [ONE], Digitizes Manual Tasks Saving Time & Money In this PDF, Mike Hardy, CEO & President of TOPS Software and Rick Abbott, Vice-President […]

Explore How Prism Realty Management Leveraged Strategy, Pricing, and Technology to Pave the Way to Scalable Growth! FREE Download: Prism Realty Case Study: Strategy + [ONE] Nets Amazing Results! In this PDF, Mike Hardy, CEO & President of TOPS Software and Brett McAnally, Owner/Founder of Prism Realty Management shares that with TOPS [ONE], Prism Realty […]

Let’s Face It In general, meetings are not a lot of fun. Meetings are the source of frequent complaints in both the professional and personal worlds. Some of the usual grievances people express are that no one is paying attention, the conversation went way off topic, the issue could have been handled by an email, […]

Financial reporting for any aspect of community management relies heavily on the orchestration of all. Residents must make an effort to pay dues on time and communicate any issues they find on the premises. Administrative staff need to stay diligent to record the day-to-day activities from many sources like the mail, the drop box, email, […]

Becoming, or remaining, self-managed is a difficult choice for any association regardless of size. Each new board election or budget period is often the best time to ask the question, if self-managing the community will allow the community to thrive? The professional management fees may give an inexperienced board sticker shock at times, but those […]

Residents within a condo association need to be well-informed, feel safe, and have a sense that they are living in a community that is being managed with their best interests at heart. Whether the association board is handling all aspects of community management operations or if they are professionally managed, the residents need to know […]