Management

What Are Resale Disclosure Documents? Whether you are a property management company or a self-managed homeowners association, you will at one point need to handle resale disclosure documents. Depending on the type of community you have, this will impact whose responsibility the resale documents fall under. Resale documents, also known as estoppel letters or closing […]

Get the Best Software for a Self-Managed Association Being part of a self-managed community association offers a different set of challenges that normal property management companies don’t have to deal with. As a self-managed association, you are putting the responsibility of running a community on your own shoulders. This means you are probably working with […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]

Time to Get Automated At TOPS, we know there usually aren’t enough hours in the day for all your property management needs. That is why we strive to make our software as simple as possible and offer various forms of automation. With automated services, you can complete a number of tasks before they become an […]

Solving Property Management Problems With TOPS At TOPS, we know just how challenging it is to be a community manager. Your daily responsibilities are never the same and residents are always in need. You have a responsibility to your residents to make sure their homes and information are safe while maintaining profitability and a clean […]

Get the Best Financial Reporting with More Features Financial reporting can be a tricky area for many property management companies and HOAs. It’s important for companies to have accurate financial reporting for many reasons. If your reporting is off, then you leave your community open to financial or even legal issues. If reporting is accurate, […]

Managing Properties Remotely As we’ve seen this year with COVID-19, businesses need to able to handle manage remote workers effectively. For community managers, remote work can be a major benefit if done correctly. By being able to manage your portfolio remotely, you open up your schedule and give yourself flexibility that didn’t exist before. This […]

Managing Collections One of the toughest but most important tasks for a community manager is managing delinquency payments. Delinquency collections are a tricky area for managers since they involve late payments from residents and can cause a rift between residents and the office. Fortunately, TOPS makes it easier to manage your delinquency burden. Here are […]

Use Your Website to Build a Community We’ve said before that your website is the front door of your community. Usually it is the first impression potential residents and vendors get of your community. However, it can also keep your community connected. A strong community website can simplify reporting, improve messaging, and more. TOPS community […]

Going Paperless Can Reduce Your Costs and Improve Productivity As reliance on technology increases, it is important to take advantage of automation that it provides. Automation helps your business reduce costs and improve efficiencies. In a previous blog, we discussed the advantages of going paperless to help with billing and payments. However, did you know […]