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3 Things Every CAM Manager Should Know About HOA Resales [Free Estoppel Letter Template]

3 Things Every CAM Manager Should Know About HOA Resales [Free Estoppel Letter Template]

Note: This article has been updated since it’s original publication. An important aspect of any professional CAM manager’s job is dealing with home resales that occur in the community. Unlike the realtors, brokers and other real estate professionals who are looking out for the interests of the seller or the buyer in a sale, the […]

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Businessman presenting a new strategy to his colleagues

Pitching to the Board: A Sales Presentation for Management Companies

Note: This article has been updated since it’s original publication. Pitching to the Board Getting the meeting is step one. Whether you reached out to them, or the community came to you looking for new management, you’ve managed to score a meeting to make your presentation to the board. Now it’s time to prepare your […]

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Businessman building staircase with wooden blocks to span a gap

Closing the Gap Between Accounting and Community Managers

Sometimes it feels like you’re both on either side of a canyon. The chasm yawns wide between you. You try to communicate but between the echo and the whistling of the wind, you cannot truly understand each other. Of course, you both want the same thing. But it’s hard to meet in the middle when […]

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managing debt in a community association

Dealing with Bad Debt in Community Associations

Note: This article has been updated since it’s original publication. Dealing with Bad Debt Occasionally, homeowners can’t or simply don’t pay. When that happens, you do have options, but even with a lien, there is likely to be some amount owed that you aren’t able to recover. Leaving bad debt on your books for too […]

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Business Conflict of Interest

When Your Management Company Has a Conflict of Interest

It’s Easy to Justify a Conflict of Interest Your management company is operating on notoriously thin profit margins, taking the bare minimum in management fees from your clients. In order to stay competitive without lessening the level of service you provide, you need to bring on alternative revenue sources. One easy option is to provide […]

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Turn Your Association’s Welcome Packet into a Chocolate Soldier [Free Template]

Turn Your Association’s Welcome Packet into a Chocolate Soldier [Free Template]

Note: This article has been updated since it’s original publication. The Germans had a plan. They were going to attack France. Their best military minds had worked out the best way to do it to avoid getting major world powers involved (such as Russia) was to go through Belgium. The Kaiser wasn’t worried about Belgian […]

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Closeup of Manager Signing Contract In Business Office

Why Your Community Needs a Written Delinquency Policy

Note: This article has been updated since it’s original publication. It was a few years ago. I stood by my mailbox and read with a growing sense of horror the latest communique from the Board of Directors of my homeowners association. What I received was a draft for a new late fee policy to affect […]

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