Reduce Stress and Phone Calls with Resident and Board Portals
July 14th, 2021 – 3pm EST
Presenter: Mike Hardy
Residents and board members increasingly prefer instant access to the most up-to-date information on the community and on their individual accounts.
During this free hour webinar, you will learn how TOPS [ONE] Advanced Portal empowers your board and residents, resulting in a reduction in phone calls and office traffic.
Advanced portals provides resident self-service access to some of the most common requests for information such as:
- accounting, compliance and maintenance data
- resident contact information
- service requests
- assessments
Advanced portals provides a secure board member portal to stay on top of everything in community in real-time. Provide your boards instant access to:
- real-time financial data
- documents on demand
- payables
- reports
Automate Your AP Management Lifecycle with VendorAlly
June 9th, 2021 – 3pm EST
Presenter: Teri Perez and William Thomas
Did you know your Accounts Payable (AP) process is costing you money? Property management companies typically spend up to 40% of their time managing vendors and AP! With VendorAlly, available FREE to TOPS [ONE] users, your team can trade the hours of rummaging through mail, processing invoices, insurance, and updating vendor contacts to focus on helping streamline the accounting cycle.
VendorAlly helps your business gain visibility of the AP lifecycle to improve your accounting accuracy. Staff members diverted from laborious activities can become devoted to contributing to clean board packets and happy, well-informed boards.
During this hour webinar you will learn how VendorAlly helps to:
- Quickly and Easily Manage Vendor Profiles in Real-Time
- Submit Invoices Online Instantly in Just a Few Clicks
- Alleviate Time, Energy, Effort, and Money Spent
Snow Property Case Study: Tech-Forward Solution, TOPS [ONE], Digitizes Manual Tasks Saving Time & Money
March 24th, 2021 – 3pm EST
Presenter: Mike Hardy and Rick Abbott
During this hour, we talked about how with TOPS [ONE], Snow Property Services digitized what were once manual tasks, resulting in big cost savings, happier residents, and better informed board members.
You’ll explore:
- How the TOPS [ONE] inspections function dramatically streamlined the violations tracking and reporting processes
- How Snow Property Services automated customized collections per community, resulting in 50% time savings
- How TOPS [ONE]‘s communication features reduces paper expense and headaches
Prism Realty Case Study: Strategy + [ONE] Nets Amazing Results!
March 10th, 2021 – 3pm EST
Presenter: Mike Hardy and Brett McAnally
During this hour, we talked about how with TOPS [ONE], Prism Realty automated manual tasks, utilized the Owner portal to allow residents to manage their accounts online, reducing the need for phone calls and office visits, and more. By adopting technology, Prism experienced growth from 100+ to 5k doors.
During this webinar you’ll learn:
- How TOPS [ONE]’s cloud-based solution resulted in exponential growth for Prism Realty Management
- How integrations with best-in-breed solutions allows for automating of manual tasks that include, accounting, management, communications, and more
[ONE] on [ONE] with Mike Hardy
February 10th, 2021 – 3pm EST
Presenter: Mike Hardy
During this hour, we talked about the new landscape of the Community Management Association industry. 2020 has undoubtedly changed the way business is done and how business looks for community managers.
Has your business had to deal with the unexpected challenges such as a dependence on paper, remote staff, disparity within redundant systems?
Learn how technology can close the gap on inefficiencies that are impeding growth.
Manage Vendor Operations with TOPS’ New AP Automation
November 11th, 2020 – 3pm EST
Presenter: Mike Hardy
Vendor management is a time-consuming process and costs not only time, but money too!
Introducing, VendorAlly, TOPS’ accounts payable automation solution. VendorAlly was created to save time for you and your clients by replacing the need for phone tag, email conversations and snail mail to do business. VendorAlly is part of the TOPS [ONE] package and comes at no additional cost to [ONE] users.
During this webinar, TOPS President & CEO, Mike Hardy, teaches you about VendorAlly, vendors can:
- Submit invoices online instantly that appear in TOPS [ONE] to be reviewed
- Manage their profile themselves, eliminating your staff’s time collecting insurance & contact information
- Most importantly, your team can reduce interruptions and reclaim hours of manual efforts managing vendors and invoices
Utilize VendorAlly and the new AP Inbox to quickly review, accept, and reject invoices submissions with a few clicks!
How Web Applications are Shaping the Future of Association Management
September 16th, 2020 – 3pm EST
Presenter: Andrea Meyer-Hardy
During this hour, we covered the hidden danger of managing your business with an in-house server and the key benefits web applications offer for Association Management. In the rapidly changing landscape of Association Management, more businesses are moving to web-based solutions now more than ever. The shift away from server-based technology due to hidden exposure and loss in productivity are driving more to evaluate the benefits that a web technology can offer.
During this webinar you’ll learn how to:
- The solutions and strategies that other Association Management Professionals have used to grow their business
- How the changing expectations for industry management services may affect you
- What hidden costs and risk exposure lurk in an in-house platform
- How web solutions provide a faster return on investment
New Case Study Reveals Keys to Management Company Growth
June 10th, 2020 – 3pm EST
Presenter: Mike Hardy and Jeff Harman
In this webinar, we explored how Community Management, LLC leveraged technology to automate their property management processes, resulting in growth from 20 to 200 communities. To do it, they implemented the TOPS [ONE] solution.
During this webinar, you’ll:
- Discover how TOPS [ONE]’s cloud-based solution resulted in 250+ hours saved a month for Community Management, LLC
- Learn how integrations with best-in-breed solutions allows for large-scale growth
How You Can Leverage Technology To Avoid The Logistical Nightmare Of Collections
June 3rd, 2020 – 3pm EST
Presenter: Andrea Meyer-Hardy
*This webinar is tailored to TOPS [ONE] clients.
The collection of community association assessments has been drastically impacted by COVID-19. HOAs have been challenged to pivot quickly, creating new challenges in reducing delinquencies and managing collections.
Join TOPS Director of Customer Success, Andrea Meyer-Hardy, as she shares how technology can be used to help prevent delinquencies and simplify the accounting tasks associated with collections. During this webinar, we will explore how technology can be leveraged to automate collection processes and track payment plan options to help reduce your workload.
How You Can Leverage Technology To Avoid The Logistical Nightmare Of Collections
June 3rd, 2020 – 12pm EST
Presenter: Andrea Meyer-Hardy
*This webinar is tailored to TOPS PRO and IQ clients.
The collection of community association assessments has been drastically impacted by COVID-19. HOAs have been challenged to pivot quickly, creating new challenges in reducing delinquencies and managing collections.
Join TOPS Director of Customer Success, Andrea Meyer-Hardy, as she shares how technology can be used to help prevent delinquencies and simplify the accounting tasks associated with collections. During this webinar we will explore how technology can be leveraged to automate collection processes and track payment plan options to help reduce your workload.
How To Create Payment Options For Your Homeowners To Avoid Costly Collections
May 27th, 2020 – 3pm EST
Presenter: Andrea Meyer-Hardy
COVID-19 has undoubtedly affected every facet of an HOA day-to-day operations. And while it is essential to continue to collect assessments, that does not mean an HOA should not take the situation of residents into account. There are several options an HOA can consider to avoid costly collections and reduce the long-term impacts of delinquent and unpaid assessments.
Join TOPS Director of Customer Success, Andrea Meyer-Hardy, for our upcoming webinar to learn more about:
- Setting up a payment plan for HOA community residents
- Reassessing late fees and interest
- And more
How to Mitigate Risk and Make Sure You Have a Long-Term Plan for Collections
May 13th, 2020 – 3pm EST
Presenter: Andrea Meyer-Hardy
Watch TOPS Director of Customer Success, Andrea Meyer-Hardy’s webinar where she will be discussing planning and executing your collection plan to leverage automation of collections and reducing manual tracking.
During this webinar you will learn:
- Best practices for setting up your collection actions
- Creating effective collection letter templates and
- Easy ways to track payment plans
How to Prepare Your HOA for the Financial Impact of Delinquent Assessments
April 29th, 2020 – 3pm EST
Presenter: Andrea Meyer-Hardy
Watch TOPS Director of Customer Success, Andrea Meyer-Hardy’s webinar to learn how you can handle collections and delinquent assessments for your communities in the aftermath of COVID-19.
She will be sharing strategies for preparing for the impact of delinquent assessments and how your collection strategy may need to change.
During this webinar you’ll learn how to:
- Implement a new collections strategy to insulate association finances.
- Review current collection policies for possible amendments.
- Prepare for the impact of delinquent assessments
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